Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1842) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (962) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1267 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1157 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 910 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 853 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2968 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "Very demanding and low very low pay" ((in 1218 reviews)); "Bad Managers to work with" ((in 519 reviews)); "Extended working hours" ((in 335 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,737 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Apr 19, 2026

Supportive team with stable work but potential for monotony

Advisor 1, customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment with helpful supervisors and good training for new employees. The company provides stable full-time work, clear processes, and opportunities to improve communication and customer service skills. Work tools and systems are easy to learn, and management is approachable when you need assistance.

Cons

Work can sometimes be repetitive and fast-paced, especially during peak hours. Performance metrics can feel strict at times, and schedules may change depending on business needs. Career growth opportunities may take time and depend on internal openings.

Concentrix Response

2w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

5.0

Apr 19, 2026

Employee Review

Rider service agent

Recommend

CEO approval

Business Outlook

Pros

-Supportive team environment with helpful colleagues. -Stable company with regular salary and benefits. -Flexible shift options depending on the project.

Cons

-Work can be stressful due to high chat volume and performance targets. -Salary may not be very competitive compared to similar roles. -Repetitive tasks over time.

Concentrix Response

2w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

4.0

Apr 19, 2026

Engaged company but needs more team-building activities

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Well care team engagement and group sentiment

Cons

More meditation activities and work life balance care

Concentrix Response

2w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 715 - 717 of 44,737 Reviews

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Concentrix

Concentrix reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive team with stable work but potential for monotony

Employee Review

Engaged company but needs more team-building activities

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