Is Concentrix a good company to work for as a Sr. Representative Operations Advisor I?

Sr. Representative Operations Advisor I professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 3,024 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Sr. Representative Operations Advisor I Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Sr. Representative Operations Advisor I interview questions at Concentrix .

Does Concentrix pay Sr. Representative Operations Advisor I employees well?

Sr. Representative Operations Advisor I professionals rate their compensation and benefits at Concentrix with 3.8 out of 5 stars based on 3,024 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Sr. Representative Operations Advisor I salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1842) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (962) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1135 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1104 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 902 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 865 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2968 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2062 reviews)); "Very demanding and low very low pay" ((in 1242 reviews)); "Bad Managers that I report to" ((in 519 reviews)); "Extended working hours" ((in 332 reviews))

Concentrix Sr. Representative Operations Advisor I reviews

4.0

83% would recommend to a friend

(3,024 total reviews)

Chris Caldwell

90% approve of CEO

77% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sr. Representative Operations Advisor I employees have rated Concentrix with 4.0 out of 5 stars, based on 3,024 company reviews on Glassdoor. This indicates that most Sr. Representative Operations Advisor I professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Sr. Representative Operations Advisor I professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Jun 24, 2026

N/A

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

* Friendly and supportive staff. * Good communication and clear instructions. * Professional working environment. * Opportunities to learn and grow. * Efficient service and quick response times.

Cons

No major concerns at this time, but continued improvement in communication and training opportunities would be appreciated.

Concentrix Response

1w

Obrigado pela sua avaliação! Agradecemos o tempo que você dedicou para compartilhar sua experiência e esperamos que você sempre se sinta à vontade para entrar em contato conosco novamente.

4.0

Jun 23, 2026

Training is off to a good start, but no welcome kit

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

It's only the beginning of training and it's going well.

Cons

Was expecting a welcome kit. It's always nice to take notes, so like a branded booklet and pen. A cup, a cap a T-shirt those are only suggestions ❤️

1.0

Jun 20, 2026

Great work-from-home flexibility hindered by micromanagement

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

You get to work from home.

Cons

Employees are subjected to constant, minute-by-minute monitoring. Even stepping away from your desk for a restroom break results in an immediate ping from managers questioning your whereabouts. Leadership frequently introduces new procedures without proper training or logic, yet performance reviews are based on outdated work I was recently penalised for not following a new policy on a project that was completed months before the policy existed. To make matters worse, these new procedures are typically reversed or replaced with new ones within just a few weeks.

Viewing 7 - 9 of 3,024 Reviews

Top companies for "Compensation and Benefits" near you

EPAM Systems

3.6★Compensation & Benefits

DataArt

4.0★Compensation & Benefits

Amadeus

3.7★Compensation & Benefits

SADA

3.9★Compensation & Benefits

Jobs at Concentrix

Customer Service Rep – Financial (Remote)

Customer Service Rep – Healthcare (Seasonal, Remote)

Associate, Marketing Solutions (*)

Associate, Marketing Solutions (*)

Associate, Marketing Solutions (*)

Concentrix

Concentrix Sr. Representative Operations Advisor I reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

N/A

Training is off to a good start, but no welcome kit

Great work-from-home flexibility hindered by micromanagement

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix

Concentrix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix

Concentrix reviews FAQs