Is Concentrix a good company to work for as a Operations Manager?

Operations Manager professionals working at Concentrix have rated their employer with 4.6 out of 5 stars in 612 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Manager Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Concentrix .

Does Concentrix pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 612 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1125 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2074 reviews)); "Very demanding and low very low pay" ((in 1222 reviews)); "Bad Managers that I report to" ((in 521 reviews)); "Extended working hours" ((in 326 reviews))

Concentrix Operations Manager reviews

4.6

93% would recommend to a friend

(612 total reviews)

Chris Caldwell

97% approve of CEO

92% positive business outlook

Ratings by demographic groups

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Manager, Operations employees have rated Concentrix with 4.6 out of 5 stars, based on 612 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

612 reviews

4.0

Jan 20, 2025

merger with concentrix

Operations manager

Recommend

CEO approval

Business Outlook

Pros

maintain the same mentality as before and the team spirit to work together

Cons

we wasted time changing tools and the lack of efficiency compared to other companies

Concentrix Response

1y

Thank you for your review! We appreciate you taking the time to share your overall good experience with us. Regarding your concerns, we're always on the lookout for ways to improve. Please feel free to share your suggestions with our People Solutions team. We hope you can continue to grow and feel happy with us.

5.0

Jan 15, 2025

Company Review

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Best reason why I worked here it they have strong culture, offers good benefits and permanent employment.

Cons

Need more fun activities for agent level.

Concentrix Response

1y

Thank you for sharing your feedback with us. We are constantly working to improve our internal processes to create the best possible workplace for everyone. We value your feedback and will take that into consideration to improve where possible.

5.0

Dec 24, 2024

Empowered

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Empowerment Communication Engagement Culture Progression

Cons

N/A N/A N/A N/A N/A

Concentrix Response

1y

We really appreciate this excellent feedback! We think we have something pretty special at Concentrix and it's great to hear you think so too. Please do not hesitate to continue sharing your thought with us.

Viewing 88 - 90 of 612 Reviews

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Concentrix

Concentrix Operations Manager reviews

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merger with concentrix

Company Review

Empowered

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