Is Concentrix a good company to work for as a Operations Manager?

Operations Manager professionals working at Concentrix have rated their employer with 4.6 out of 5 stars in 612 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Manager Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Concentrix .

Does Concentrix pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 612 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1255 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1110 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2947 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2079 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

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Concentrix

Concentrix Operations Manager reviews

4.6

93% would recommend to a friend

(612 total reviews)

Chris Caldwell

97% approve of CEO

92% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Career opportunities

4.4

Senior management

4.2

Work/Life balance

4.1

Compensation and benefits

Manager, Operations employees have rated Concentrix with 4.6 out of 5 stars, based on 612 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

612 reviews

3.0

Nov 10, 2024

OM

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Salary is really good currently

Cons

Management, decision making and Planning

5.0

Nov 7, 2024

Good Management

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Internal growth chances Good environment

Cons

None. Every thing is good

4.0

Nov 5, 2024

Best BPO in the Philippines

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Focused on processes and well-structured, there are established procedures in place to elucidate situations pertaining to work and management.

Cons

The compensation offered is competitive within the BPO companies, yet it does not match the remuneration provided by other similar industries requiring the same services.

Viewing 106 - 108 of 612 Reviews

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Jobs at Concentrix

Cloud Solution Architect – Functional (Dynamics 365 Finance & Operations)

Cloud Solution Architect – Functional (Dynamics 365 Finance & Operations)

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Cloud Solution Architect – Functional (Dynamics 365 Finance & Operations)

View all Manager, Operations Jobs

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Concentrix Operations Manager reviews

Ratings by category

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OM

Good Management

Best BPO in the Philippines

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