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      Concentrix

      Engaged Employer

      Concentrix Customer Service Representative CSR reviews

      3.9

      77% would recommend to a friend

      (1,211 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Customer Service Representative (CSR) employees have rated Concentrix with 3.9 out of 5 stars, based on 1,211 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Aug 5, 2025

      Average

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive and supportive work environment and generous leave policy.

      Cons

      Inadequate compensation and lack of benefits compared to other companies result in numerous employee departures.

      Viewing 112 - 114 of 1,211 Reviews
      Related searches: Concentrix Customer Service Representative (CSR) jobs | Concentrix Customer Service Representative (CSR) salaries | Concentrix benefits | Concentrix Customer Service Representative (CSR) interviews
      Concentrix reviewsConcentrix Customer Service Representative (CSR) reviews

      Glassdoor has 57,526 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.