Is Concentrix a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Concentrix have rated their employer with 3.9 out of 5 stars in 1,211 Glassdoor reviews. This is an average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Concentrix .

Does Concentrix pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Concentrix with 3.6 out of 5 stars based on 1,211 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1255 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1110 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2947 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2079 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

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Concentrix

Concentrix Customer Service Representative CSR reviews

3.9

76% would recommend to a friend

(1,211 total reviews)

Chris Caldwell

85% approve of CEO

74% positive business outlook

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Customer Service Representative (CSR) employees have rated Concentrix with 3.9 out of 5 stars, based on 1,211 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Sep 22, 2020

Csr

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great people and pay was far

Cons

Unorganized and lack communication with management

5.0

Sep 16, 2020

Good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good company. Love working there

Cons

Nothing to say actually it's good

3.0

Sep 15, 2020

They are placed in a good position

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

They don't ask too much from you as skills

Cons

They don't pay you enough as you would expect, depending on the project

Viewing 1198 - 1200 of 1,211 Reviews

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Concentrix Customer Service Representative CSR reviews

Company ratings over time

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Csr

Good

They are placed in a good position

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