Concentrix reviews

3.9

76% would recommend to a friend

(44,707 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Sep 6, 2011

Joke? I think not.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I work with are like a family to me. We all try hard to look out for each other and make sure that everyone is taken care of.

Cons

The center is dirty. The management is so far past a joke that it is not even funny. The pay is below par. There is no growth opportunity. The center is run like a 3 ring circus. The benefits package is pathetic for the most part.

3.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work flexibility (depends on the account requirements and specific role type, but a lot more remote-first roles than in the general job market right now) Huge, global footprint Accounts span every industry vertical and virtually every country. They have a working relationship with almost every brand/corporation you can think of Really genuinely interesting transformation happening

Cons

Chaotic Work/life balance is not a thing. Everyone is constantly burnt out, stretched thin, and constantly online at all times (even when on vacation) depending on client urgency A lot of volatility in staffing and not sense of great job security, so everyone feels more pressured to be constantly "on" Toxic culture in some parts of the business, especially the traditional outsourced call center operations. Someone always seems to be questioning whether you should have a job no matter how much you deliver for them. It's very "what have you done for me lately?" mentality. Not really a global standard for benefits, everything is very specific to each country's requirements A lot of volatility due to the nature of client/account based business and the nature of call centers

1.0
Jun 10, 2025

Beware of Incompetent Leaders

Recommend
CEO approval
Business Outlook

Pros

Good compensation package for expat employees Fast recruitment process Convenient office locations Comprehensive medical and insurance coverage

Cons

Incompetent senior management - managing teams remotely and seems to lack management skills, extremely unprofessional. They like to humiliate their direct reports but act like meek lambs in the presence of their superiors. Unclear responsibilities - they have hired me as a manager but was given R&F tasks. Incompetent HR team - HR is pro-management and likes to gaslight employees. They do not acknowledge complaints and instead blame the employee for not being "adaptable" and "ready to face challenges". Daily multiple pointless meetings about status updates. You can't use your annual leaves 3 or more consecutive days at a time. You can't be on leave more than once a month. You will receive calls and be required to attend meetings outside of office hours, on weekends, holidays, and while on leave.

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Concentrix Response
12mo
Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.
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