Concentrix reviews

3.9

76% would recommend to a friend

(44,707 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Aug 13, 2024

Worst Company Ever

Recommend
CEO approval
Business Outlook

Pros

camaraderie among coworkers who are all struggling together.

Cons

A typical day at Concentrix feels exhausting with unrealistic targets that lead to constant stress. There’s little room for creativity or personal growth. Management is often disconnected from the realities of the frontline staff. They focus heavily on profitability, often neglecting the well-being of employees. There’s little support and recognition is always for the same persons, making it feel like you’re just another number in the system. The workplace culture is unhealthy. There's a lot of pressure to meet targets, which fosters a stressful environment rather than a collaborative or supportive one. The emphasis on productivity and profitability over people creates a toxic atmosphere. The lack of support from management only adds to the difficulty, making it hard to stay motivated. The most enjoyable part of the job is leaving at the end of the day. There’s little to look forward to during work hours, as the environment is more about survival than satisfaction. The only real enjoyment comes from the camaraderie among coworkers who are all struggling together.

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Concentrix Response
1y
We’re disappointed that your time at Concentrix wasn’t everything you hoped it would be and we're sorry to realize that your experience was not in line with our human culture, internal practices, and the positive work environment we strive for every day. We wish we could have tackled your concerns while you were with us but we still would love to learn from your experience. Please reach out to us at staff.online.feedback@concentrix.com as soon as you can. We wish you the best of luck.
1.0
Jun 9, 2024
Recommend
CEO approval
Business Outlook

Pros

While the salary offered at Concentrix Malaysia was competitive, the benefits package was far from satisfactory. The lack of comprehensive benefits was a significant drawback, especially when considering the high workload and expectations.

Cons

Management: The management at Concentrix Malaysia left much to be desired. Despite undergoing layoffs, employees were still expected to work for two months after the announcement, giving us only one month to find new employment. This policy seemed insensitive and did not provide adequate time for employees to secure their next position. Project Organization: The quality of your experience at Concentrix Malaysia seemed to heavily depend on the project you were assigned to. I was fortunate enough to work on a well-organized project initially, which showcased the potential for a positive work environment. However, my time with the SBG project was the polar opposite. The organization was poor, and the overall experience was far from ideal. Leave Policy: One of the most frustrating aspects of working at Concentrix Malaysia was the leave-sharing policy within teams. This system discouraged taking time off, as it directly impacted your team's available leave balance. It created an unhealthy work culture where employees felt guilty for using their entitled time off. In conclusion, while Concentrix Malaysia may offer competitive salaries, the overall experience is marred by poor management practices, inadequate benefits, and a leave policy that does not support a healthy work-life balance. I would advise prospective employees to carefully consider these factors before joining the company.

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Concentrix Response
1y
Thank you for sharing your feedback with us. We are constantly working to improve our internal processes to create the best possible workplace for everyone. We value your feedback and will take that into consideration to improve where possible.
1.0
May 30, 2024

Company is a joke

Recommend
CEO approval
Business Outlook

Pros

There are no pros at all.

Cons

Imagine a job where it starts out as the best company you have ever worked for. Then after 2 years, it begins degrading everyday. Then years later when you think this job could not possibly become a bigger joke than it already is... they continue to amaze you on a daily basis. Everyday it gets to be a bigger joke. There is no floor to how big of a joke this company has become. I've worked for at least 10 companies in my life. This is by far the worst job. But it started out as the best job. And also... in most corporate jobs, the higher ups may not know what you do and how you do your job 100% but they could figure it out. This job? They would have NO CLUE how to do my job if they had to do it.

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Concentrix Response
2y
Thank you for leaving this candid feedback regarding your experience working at Concentrix. We’re committed, both globally and locally, to providing the very best work environments possible for our game-changers (staff) and ensuring they’re consistently in line with our valued people-first, inclusive culture. It's disappointing to read “the cons” you noted in your review, and I can assure you that we take such comments very seriously. As such, we’ll be forwarding this information to our People Solutions and leadership teams for investigation and to take any actions deemed necessary...as all our game-changers are valued members of the Concentrix team, and we want to help ensure that all experience a happy, fun place to work. Thank you again.
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