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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,680 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      1.0
      Jan 21, 2021

      Corporate machine designed to grind you up

      Customer service advisor ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Middle management has kind people (at least that I dealt with) that try to work with you as best they can. NPS is not the most stressful position. Work at home, equipment provided.

      Cons

      Terrible pay. Bait and switch on position offered. Was told IT, was given customer service once in training. Lots of false promises in recruitment. No control over schedule, despite promises in training. Awkward hours with no real ability to change them. Daily assigned break/lunch schedule that often positioned lunch at crazy hours (6 hours into shift, etc).

      5.0
      Oct 26, 2020

      Still a good ride for most. Much to be gained from the experience.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Both personally and professionally Tigerspike has challenged me. There is considerable space to grow and undertake self improvement, and wow! you will need to learn fast. The people are the most welcoming and dedicated I have ever worked with. I have huge respect for everyone I work with in the Melbourne office, both as professionals and as the lively, intelligent, and fun people each of them are. New techniques and technology are welcomed and shared broadly within the business, among genuinely passionate and committed people. The client work varies in scale and shape, with occasional secondments to global offices (physically pre-COVID, now virtually). The business has a mature and effective way to engage clients, both new and existing. Many more positives.

      Cons

      Going pains. Historical small business approach now challenged by huge market competitors and a juggernaut parent company with a very different stride. Management focus tends to be short term.

      Viewing 220 - 222 of 44,680 Reviews
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      Glassdoor has 57,407 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.