Question 1

Is Concentrix a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Concentrix have rated their employer with 3.9 out of 5 stars in 1,211 Glassdoor reviews. This is an average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Concentrix.

Question 2

Does Concentrix pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Concentrix with 3.6 out of 5 stars based on 1,211 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Concentrix.

Question 3

How happy are Customer Service Representative CSR professionals working at Concentrix?

Accepted Answer

76% of Customer Service Representative CSR employees at Concentrix would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Customer Service Representative CSR professionals have also rated Concentrix with a 3.7 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.0 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Concentrix?

Accepted Answer

Customer Service Representative (5506), Team Leader (1840), Agente De Atendimento (1637), Customer Service Advisor (1429), Customer Service Representative (CSR) (1290), Advisor (961), Customer Service Agent (742), Customer Service (643), Technical Support Engineer (643), Technical Support (622), Operations Manager (588), Content Moderator (553), Assistant Manager (537), Customer Advisor (431), Sales Advisor (404)

Question 5

What are the pros of working at Concentrix according to real employee reviews?

Accepted Answer

"work from home and its good" ((in 1255 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1110 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

Question 6

What are the cons of working at Concentrix according to real employee reviews?

Accepted Answer

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2947 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2079 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

Concentrix

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Supportive team but poor mental health experience

Supportive team, but chaos and burnout are common

Remote position, but overwhelming call schedule

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