Is Concentrix a good company to work for as a WFM RTA Analyst?

WFM RTA Analyst professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open WFM RTA Analyst Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked WFM RTA Analyst interview questions at Concentrix .

Does Concentrix pay WFM RTA Analyst employees well?

WFM RTA Analyst professionals rate their compensation and benefits at Concentrix with 3.6 out of 5 stars based on 26 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about WFM RTA Analyst salaries at Concentrix.

How happy are WFM RTA Analyst professionals working at Concentrix?

82% of WFM RTA Analyst employees at Concentrix would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. WFM RTA Analyst professionals have also rated Concentrix with a 3.4 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5503) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (642) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1258 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1130 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1100 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 884 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 829 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2052 reviews)); "The pay is low and not enough for inflation" ((in 1235 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 325 reviews)); "Extended working hours" ((in 321 reviews))

Concentrix WFM RTA Analyst reviews

4.0

82% would recommend to a friend

(26 total reviews)

Chris Caldwell

82% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WFM RTA Analyst employees have rated Concentrix with 4.0 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most WFM RTA Analyst professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by WFM RTA Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

26 reviews

5.0

Mar 27, 2024

Managing SL of the account on the day-to-day basis

Wfm rta

Recommend

CEO approval

Business Outlook

Pros

Been with Concentrix for 5 year and the company took good care of me. even Pandemic they make sure that I will have an account to work with. That how caring is Concentrix with their employees.

Cons

So far, there so no negative I can say about the company.

Concentrix Response

2y

Thank you for taking the time to leave this Glassdoor review. We appreciate it and hope you continue growing with us in the future!

5.0

Nov 14, 2023

Good company

Wfm rta

Recommend

CEO approval

Business Outlook

Pros

Good relationship. Good teamwork. Our team always support.

Cons

No any bad thing for this company

2.0

Oct 19, 2023

review

Wfm rta

Recommend

CEO approval

Business Outlook

Pros

The leaders are awesome and very dependable

Cons

mid salary, mid benefits, good for beginners

Viewing 19 - 21 of 26 Reviews

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Jobs at Concentrix

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Managing SL of the account on the day-to-day basis

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