Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

44% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (277) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 651 reviews)); "The pay was good and the trainer was the best." ((in 501 reviews)); "Flexible and good work life balance" ((in 441 reviews)); "The people are great and I would very much like to work with many of them again." ((in 352 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 282 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 640 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 419 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 225 reviews)); "Most managers are just horrible managers" ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 139 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

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Conduent

Conduent reviews

3.0

44% would recommend to a friend

(10,210 total reviews)

Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

2.0

Dec 25, 2018

Not recommended

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Full Time employment and benefits

Cons

Little room for advancement, no significant raises or salary increases. Bonuses removed with little promise of return.

1.0

Dec 13, 2018

Frustrating from Top to Bottom

Customer relationship and strategy manager

Recommend

CEO approval

Business Outlook

Pros

It's a job and a way to make a paycheck. There are really good middle managers that are protecting their employees from poor corporate policies and doing their best to create a positive work environment. There are great friends to made.

Cons

Very C-Suite down run company: they hire incredibly smart people and tell them exactly how to do their job. They use excel to forecast and budget so they continually miss forecasts and that hurts all employees. Many facilities are old and dated. The CEO nixed the "Work from Home" policy that Xerox was well known for so unless you get an exception, you can't work from home. Conduent is a layoff machine; it's not a matter of if, but when. Raise amounts are capped by corporate policy but of course exceptions are made for a select few.

1.0

Dec 13, 2018

Unorganized and Money Driven

Customer care advisor

Recommend

CEO approval

Business Outlook

Pros

Work from home environment. Provide the computer for you to work with. Trainings keep you up to date on the latest changes so you can do your job.

Cons

Complete lack of communication. Disregard for ADAAA accommodations. They will promote anyone, no matter how bad, to meet the goals of their contract; so as a good employee you will get little to no recognition. HR is outsourced so any concerns you might have go to a company that will give you generic answers and side with the company that pays them in any sort of disagreement with management.

Viewing 349 - 351 of 10,210 Reviews

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