Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1151) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 654 reviews)); "The pay was good and the trainer was the best." ((in 491 reviews)); "Flexible and good work life balance" ((in 442 reviews)); "The people are great and I would very much like to work with many of them again." ((in 352 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 278 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 651 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 412 reviews)); "Poor training and very stressful." ((in 233 reviews)); "Managers do what they want and hire who they want." ((in 193 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 142 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,216 total reviews)

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Ratings by demographic groups

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Conduent has an employee rating of 3.0 out of 5 stars, based on 10,216 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews

2.0

Apr 5, 2023

Stay Away From A Toxic Environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working from home is the only pro

Cons

The culture is very toxic. There is no real care for the employees. The client is important but being threatened with disciplinary actions any time a mistake is made is not encouraging. The constant change in supervisors is ridiculous. Once you get comfortable under a new supervisor, you’re moved to a new one. Also, some of the supervisors were dumber than the customers being helped. Trying to get help was like pulling teeth. Very little PTO is earned each pay period. The constant verbal abuse from customers with no give becomes grueling after years. The company never has a real plan about anything. It’s very on the fly.

2.0

Feb 21, 2023

High turnover rate

Tech support

Recommend

CEO approval

Business Outlook

Pros

Great training and decent pay. Also they have many clients that they sub contract for so it may have been isolated to Apples LOB but they offer “split shifts” that are really nice.

Cons

VERY high turn over rate. My training class had 32 new employees. By the 6 th month there were only 5 people left I trained with. By the time I left (2 1/2 yrs) I was the only one out of my class left.

1.0

Oct 16, 2022

Awful Experience

Tier 1 technical support

Recommend

CEO approval

Business Outlook

Pros

Trainers were very nice and overly patient

Cons

Customers are absolutely savage and abusive over the phone. If you are late for 1 mintue after your break, they lecture you on much a waste to the company you are. Very ridiculous expectations and the worst part is they have weekly meetings where you re-listen and re-live the worst phone call with a customer and I would rather be homeless than put up with this disgusting emotional abuse

Viewing 481 - 483 of 10,216 Reviews

Jobs at Conduent

Part-Time Payment Processor

Supervisor, Transaction Processing

Training Services Coordination and Logistics Associate III

Medical Benefit Review Services Associate III

Customer Experience Associate I

Conduent

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