Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1151) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 650 reviews)); "The pay was good and the trainer was the best." ((in 506 reviews)); "Flexible and good work life balance" ((in 450 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 347 reviews)); "Good work environment and people" ((in 165 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 641 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 406 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 229 reviews)); "Most managers are just horrible managers" ((in 198 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 138 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

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Conduent

Conduent reviews

3.0

43% would recommend to a friend

(10,216 total reviews)

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,216 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

2.0

Oct 13, 2022

Medicare contract... Last resort

Healthcare advocate

Recommend

CEO approval

Business Outlook

Pros

Great pay and moved up to 17.25 within 2-3 months of training

Cons

This particular contract is unorganized... Training is not great, instead it's rushed and you will find yourself cramming often.

1.0

Oct 7, 2022

If you’re looking for a high paying job, good company with great benefits, Conduent is not for you.

Customer experience associate

Recommend

CEO approval

Business Outlook

Pros

Salary is so-so for those who are starting up.

Cons

You can’t feel the benefits coming at you. Management are not listening. Doesn’t have a work life balance. Paid time offs are so hard to request. Basic salary is too low, like it’s only 17k to 19k. No yearly compensation. And there’s too many to mention

1.0

Oct 1, 2022

Hired, trained and treated like a number or in Oklahoma language, “like workin’ cattle”.

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Extensive training to understand the entire Apple IOS, AppleCare, etc. Very valuable training.

Cons

Literally waited in a line for every part of the hiring process. So many trips to the center to interview, paperwork, background, etc. I think I ended up with six trips to the facility in Yukon before I even started training. Went through a huge training to understand the entire Apple IOS, AppleCare, etc. Very valuable training but only half of the trainees made it through to the end and they had four other groups like mine going at the same time. I don’t even know if anyone really knew who I was or would have recognized my face. Just a human machine. Pay was so-so. Not enough to make it worth it. The stress was insane.

Viewing 484 - 486 of 10,216 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Medicaid Claims Data Entry Associate

Remote Benefits Call Center Representative

Remote Healthcare Customer Service Representative