Conduent reviews

3.0

43% would recommend to a friend

(10,218 total reviews)
avatar

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay, great benefits. That's all.

Cons

No assistance for reps who need it while on a call. Supervisor unreachable because he was in another country and could not have cell phone on floor. No sense of teamwork or company culture. If you leave, and you are eligible for rehire, get it in writing. Don't trust anything they tell you.

1.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

working from home and thats it

Cons

Well, for starters you do get pto and unplanned time off but there is nothing in place for emergencies, the whole job is taught to lie about system issues and screensharing not working properly but they are requirements. Your promotions depend on customer surveys..most of the time customers are angry and the surveys they leave have nothing to do with your call. Also you get bad surveys from people you never even spoke with and they say it evens out because you also get good surveys from people you havent spoke to (which is a lie)...everyday there is a new rule, something that we were able to say yesterday cannot be said tomorrow, it is a lot..feels like a slave ship I loved my sups but thats about it

Viewing 529 - 531 of 10,218 Reviews

Glassdoor has 11,525 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.