Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1152) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"This is remote position and it is good if you desire to work from home." ((in 631 reviews)); "The pay was good and the trainer was the best." ((in 504 reviews)); "Flexible and good work life balance" ((in 449 reviews)); "The people are great and I would very much like to work with many of them again." ((in 340 reviews)); "Good work environment and people" ((in 164 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 644 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 413 reviews)); "No benefits until 1 year" ((in 282 reviews)); "Poor training and very stressful." ((in 238 reviews)); "Managers do what they want and hire who they want." ((in 193 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,219 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,219 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews

2.0

Apr 16, 2019

Good to Marginal

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

Better hourly salary rate then other Call Centers in the El Paso area.

Cons

Current bonus structure was altered making it more difficult to achieve due to the recent acquisition by Sky View. Added additional sales duties to the Retention agents driven by increased disconnects due to inflated price structure of Cox Communications. Needs systems update. INAV was down frequently. Even though the training was 10 weeks long it still did not prepare you for the floor Supervisors were frequently not available for assistance. Too many codes for different TV packages. These codes could have all been put in the back end making the entire process much easier. Long training curve due to the number and variation of coded needed to learn.

1.0

Apr 16, 2019

Conduent

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Large global organisation with potential. Futuristic thinking

Cons

Conduent managers don’t motivate or invest in the team.

1.0

Apr 14, 2019

Quality Analyst

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Good to join as a fresher

Cons

Bad environment Company politics No care about employees

Viewing 547 - 549 of 10,219 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Remote Benefits Call Center Representative

Medicaid Claims Data Entry Associate

Remote Healthcare Customer Service Representative

Conduent

Conduent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good to Marginal

Conduent

Quality Analyst

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