Is Conduent a good company to work for as a Tier I Tech Support/Customer Service?

Tier I Tech Support/Customer Service professionals working at Conduent have rated their employer with 2.1 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of Conduent employees being 3.0 out of 5 stars. Search open Tier I Tech Support/Customer Service Jobs at Conduent now and start preparing for your job interview by browsing frequently asked Tier I Tech Support/Customer Service interview questions at Conduent .

Does Conduent pay Tier I Tech Support/Customer Service employees well?

Tier I Tech Support/Customer Service professionals rate their compensation and benefits at Conduent with 2.1 out of 5 stars based on 20 anonymously submitted employee reviews. This is 21.3% worse than the company average rating for salary and benefits. Find out more about Tier I Tech Support/Customer Service salaries at Conduent.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1153) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (119) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 653 reviews)); "The pay was good and the trainer was the best." ((in 505 reviews)); "Flexible and good work life balance" ((in 443 reviews)); "The people are great and I would very much like to work with many of them again." ((in 352 reviews)); "Good work environment and people" ((in 166 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 641 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 411 reviews)); "No hands on because they had no training programs and the one we did have we rarely used." ((in 227 reviews)); "Managers do what they want and hire who they want." ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 142 reviews))

Skip to content Skip to footer

Notifications

Conduent

Conduent Tier I Tech Support/Customer Service reviews

2.1

33% would recommend to a friend

(20 total reviews)

Harsha V. Agadi

Not enough data to show CEO approval

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (20 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tier I Tech Support/Customer Service employees have rated Conduent with 2.1 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Tier I Tech Support/Customer Service professionals have an average working experience there. Conduent is rated 45% below average by Tier I Tech Support/Customer Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

20 reviews

4.0

Nov 15, 2020

Great Employment opportunities

Tier i tech advisor

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to grow within the compa.

Cons

Lack of communication sometimes between suprvisor.

2.0

Nov 4, 2020

Patience

Tech support tier i

Recommend

CEO approval

Business Outlook

Pros

Good pay work from home

Cons

I'm a new hire for work from homestill waiting on orientation. No real guidence.

3.0

Sep 11, 2020

Notsomuch

Tier i tech support

Recommend

CEO approval

Business Outlook

Pros

Made some really good friends

Cons

Management only cares about the bottom line

Viewing 4 - 6 of 20 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Remote Customer Service Representative

Remote Customer Service Representative

Remote Customer Service Representative

Remote Customer Service Representative

Conduent reviews FAQs

Conduent reviews Conduent Tier I Tech Support/Customer Service reviews

Conduent

Conduent Tier I Tech Support/Customer Service reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Employment opportunities

Patience

Notsomuch

Jobs at Conduent

Conduent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Conduent reviews FAQs

Jobs at Conduent