Conduent Tier I Tech Support/Customer Service reviews

2.1

33% would recommend to a friend

(20 total reviews)
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Harsha V. Agadi

Not enough data to show CEO approval

32% positive business outlook

Tier I Tech Support/Customer Service employees have rated Conduent with 2.1 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Tier I Tech Support/Customer Service professionals have an average working experience there. Conduent is rated 45% below average by Tier I Tech Support/Customer Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

20 reviews
1.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Work-from-home Paid training (even though it's bad training) Possibly a good schedule, though you won't find out until very late in training

Cons

Unprofessional, backwards training program that puts you on the phones with customers before you've even used the support software. They changed my start date (weeks!) 3 times in a month period, before starting the horrible training. Incorrectly stated background check laws during the hiring process.

2.0
May 8, 2017
Recommend
CEO approval
Business Outlook

Pros

i love what i do, as in the actual job i like assisting my Customer over the phone and being able to have goals to reach such as surveys AHT ACW and all of that,

Cons

The only growth you'll be doing in the company is if you kiss butt. its very inner circle type of thing. They need to work on the management. Also what kind of company goes to hire 800-900 people and then have only porto potties for there employees .

Viewing 19 - 20 of 20 Reviews

Glassdoor has 11,535 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.