Is Conduent a good company to work for as a Tier I Tech Support/Customer Service?

Tier I Tech Support/Customer Service professionals working at Conduent have rated their employer with 2.1 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of Conduent employees being 3.0 out of 5 stars. Search open Tier I Tech Support/Customer Service Jobs at Conduent now and start preparing for your job interview by browsing frequently asked Tier I Tech Support/Customer Service interview questions at Conduent .

Does Conduent pay Tier I Tech Support/Customer Service employees well?

Tier I Tech Support/Customer Service professionals rate their compensation and benefits at Conduent with 2.1 out of 5 stars based on 20 anonymously submitted employee reviews. This is 21.3% worse than the company average rating for salary and benefits. Find out more about Tier I Tech Support/Customer Service salaries at Conduent.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1154) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (120) , Analyst (117) , Technical Support (114) , Customer Service Associate (99) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Can work from home and great work" ((in 635 reviews)); "The pay was good and the trainer was the best." ((in 489 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 446 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 347 reviews)); "Good work environment and people" ((in 161 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 635 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 410 reviews)); "No benefits.Everything is dropping after the split of xerox" ((in 290 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 230 reviews)); "Managers do what they want and hire who they want." ((in 196 reviews))

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Conduent

Conduent Tier I Tech Support/Customer Service reviews

2.1

33% would recommend to a friend

(20 total reviews)

Harsha V. Agadi

Not enough data to show CEO approval

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (20 reviews)

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Tier I Tech Support/Customer Service employees have rated Conduent with 2.1 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Tier I Tech Support/Customer Service professionals have an average working experience there. Conduent is rated 45% below average by Tier I Tech Support/Customer Service professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

20 reviews

3.0

Apr 6, 2018

Just starting off

Tier i tech support

Recommend

CEO approval

Business Outlook

Pros

The assessments are easy enough

Cons

They are not totally upfront about the information?

3.0

Feb 14, 2018

Nice Easy Job

Tier i tech

Recommend

CEO approval

Business Outlook

Pros

Easy, flexible, convenient. Not bad for work at home.

Cons

Not the best management. Normally they are very new and inexperienced. They are too busy most times to really help you in depth with things you need. Almost need to take care of your issues yourself.

3.0

Nov 11, 2017

Tier 1 Tech Support

Tier i tech support

Recommend

CEO approval

Business Outlook

Pros

Being able to work from home was nice

Cons

The training they provided did not not prepare me for the job

Viewing 16 - 18 of 20 Reviews

Jobs at Conduent

Remote Healthcare Call Center Representative

Customer Service Representative Remote Kentucky

Remote Retirement Benefits Representative

Vereinigte Staaten von Amerika

$17 - $17 /hr

(Employer provided)

View job

Remote Fraud Call Center Representative - Puerto Rico

Remote Fraud Call Center Representative - Puerto Rico

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Conduent

Conduent Tier I Tech Support/Customer Service reviews

Company ratings over time

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Just starting off

Nice Easy Job

Tier 1 Tech Support

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