Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1149) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (115) , Customer Service Associate (98) , Manager (93) , Call Center Representative (84) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Can work from home and great work" ((in 642 reviews)); "The pay was good and the trainer was the best." ((in 499 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 445 reviews)); "The people are great and I would very much like to work with many of them again." ((in 353 reviews)); "Good work environment and people" ((in 154 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 634 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 405 reviews)); "No benefits.Everything is dropping after the split of xerox" ((in 286 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 225 reviews)); "Most managers are just horrible managers" ((in 196 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

Compare reviews

3.0

43% would recommend to a friend

(10,198 total reviews)

Harsha V. Agadi

30% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,198 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

5.0

Oct 4, 2019

from "just a job" to "A Career"

Senior delivery manager

Recommend

CEO approval

Business Outlook

Pros

Advancement Opportunities Competitive Wages and Benefits Work from Home Opportunities Training opportunities to further knowledge are endless Challenging environment I came into this job thinking I only needed to pay my Bill's and I ended up with a career going on 10byears that have opened up opportunities for me that I would never have thought I would have. This company has supported me and developed me as a leader and I am thankful for it and especially the people I work with every day.

Cons

If you struggle with change in a work environment you may consider this. Conduent is always evolving and striving to improve. Which does require agility and the ability to move with the changes.

3.0

Apr 5, 2017

Good Place to Work. Future Uncertain.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can work work from home, but I haven't been working here that long so I haven't been able to yet. Good people. Friendly management (closer to you).

Cons

Recently went through a spinoff and management keeps hinting that layoffs are coming. They've already laid several people off and people are getting incredibly anxious. Also, their PTO Plan, 401(k) Plan, Health Plan, and COLA compensation Plans are terrible.

5.0

Jun 17, 2017

Great staff being let down

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are committed, loyal, professional and high quality. They deserve to be well treated. They also provide an excellent service to clients.

Cons

Senior management are inept and incompetent. They do not listen to people. They are also from narrow backgrounds and lack the ability to think outside of the box. They continue to make the same errors time after time. They also lack trust in staff. Credibility has disappeared.

Viewing 4 - 6 of 10,198 Reviews

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Call Center Agent - Travel Benefits

Call Center Agent - Travel Benefits

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from "just a job" to "A Career"

Good Place to Work. Future Uncertain.

Great staff being let down

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