Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1153) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 664 reviews)); "The pay was good and the trainer was the best." ((in 491 reviews)); "Flexible and good work life balance" ((in 441 reviews)); "The people are great and I would very much like to work with many of them again." ((in 345 reviews)); "Good work environment and people" ((in 163 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 650 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 404 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 225 reviews)); "Managers do what they want and hire who they want." ((in 196 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 142 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,221 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,221 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

5.0

Jun 5, 2018

Customer Service Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great facility. Family like atmosphere, strong development and leadership. Endless opportunities for growth and advancement

Cons

Customer base can be very demanding at times

3.0

Jun 2, 2018

It has potential

Team manager

Recommend

CEO approval

Business Outlook

Pros

Job security, medical/dental/vision/401k etc , two weeks PTO, additional unpaid time off totalling 160 hours, scheduled hours that never change, on paper a lot of great things

Cons

Communication is extremely lacking between all levels of management No clear set directives (they change on a whim) No job training for employee who want to be or are Team Managers Communication is complete joke (supervisors find out information at the same time agents do) Don’t ask why or how something should be done (for that job you weren’t trained for) because you will be positioned and given some business answer that by time the babble is done you have no clue what you asked, and you’ll walk away confused. I hope they can get there business together because this company in Rochester has amazing potential, they just need to get it together. After you’ve reached supervisor, your option is either to be an Operations manager, AGM or GM, very limited It’s a wonderful place to get experience

1.0

May 31, 2018

Very pathetic. No job security is there. Recently more than 10000 employees lost their job without any notice period.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

No pros at all seriously.

Cons

Please try to learn the history of conduent. You will understand. Hike is very low. Work culture is pathetic. First thing is job security, every employee in that company facing a situation and scared of losing their job. Please dont take this as a comment. Please go and ask employees work over there. 0% recommended(see news paper of may,june 2017)

Viewing 622 - 624 of 10,221 Reviews

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Conduent

Conduent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Service Manager

It has potential

Very pathetic. No job security is there. Recently more than 10000 employees lost their job without any notice period.

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