Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1153) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 664 reviews)); "The pay was good and the trainer was the best." ((in 491 reviews)); "Flexible and good work life balance" ((in 441 reviews)); "The people are great and I would very much like to work with many of them again." ((in 345 reviews)); "Good work environment and people" ((in 163 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 650 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 404 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 225 reviews)); "Managers do what they want and hire who they want." ((in 196 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 142 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,221 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Conduent has an employee rating of 3.0 out of 5 stars, based on 10,221 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews

2.0

Jun 18, 2018

Outsourcing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None at this moment as benefits and workers are being cut

Cons

If you are working from USA, you will always be in fear of your work being outsource, if you manage to stay then people you have work with for years will be let go and replace with junior resources and you will be force to work extra hours to complete projects as those resources are not ready to help for months or years. If you are in IT look somewhere else.

3.0

Jun 16, 2018

Good Start, Questionable Direction for Existing Teams

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, flexible scheduling/ work from home options (based on seniority and other factors), good work-to-life balance, options for professional growth

Cons

Positions (and teams) are being outsourced rapidly, focus on quantity of work over quality, efforts at increasing profits affect integrity of work

Conduent Response

7y

Thank you for your comments. We believe so strongly in the importance of client respect that we’ve made “Client-Centricity” one of our six core values. Our clients are the heart of our business and at the forefront of everything we do. Conduent is transforming the way its clients’ operate, and that is reflective to our commitment to our clients’ success.

3.0

Jun 11, 2018

Nice People limited growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My co-workers that I worked with were wonderful, they were a big reason I stayed as long as I did.

Cons

If you are outside of operations your career can stall very quickly. Raises are few and far between and when they happen they are small. There was a lot issues with change within the company. Some of it made sense but other times it seemed like the changes were to encourage people to quit. Especially them getting rid of work from home.

Conduent Response

7y

Thank you for your comments. We appreciate all feedback on ways we can further improve the employee experience. It’s true that our transformation required us to make some difficult and unpopular business decisions, but in the process, we’ve become a unified company that’s more confident in our future than ever before. We’re also making significant investments in our people, and to your point, truly leveraging the next generation of talent across our company as we introduce new learning and development programs.

Viewing 619 - 621 of 10,221 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Child Support Call Center Agent

Remote Benefits Call Center Representative

Call Center Agent - Travel Benefits

Remote Healthcare Call Center Representative

Conduent

Conduent reviews

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Reviews by job title

Outsourcing

Good Start, Questionable Direction for Existing Teams

Nice People limited growth

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