Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1153) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 664 reviews)); "The pay was good and the trainer was the best." ((in 491 reviews)); "Flexible and good work life balance" ((in 441 reviews)); "The people are great and I would very much like to work with many of them again." ((in 345 reviews)); "Good work environment and people" ((in 163 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 650 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 404 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 225 reviews)); "Managers do what they want and hire who they want." ((in 196 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 142 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

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Conduent

Conduent reviews

3.0

43% would recommend to a friend

(10,222 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,222 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

5.0

Apr 18, 2018

Its great if you're accountable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I currently work as an employee here and the scores they grade you on are metrics, if you have great call flow and relate to each and every customer treating them like they are important and human and the most important part of your job (which they are) then you will have great scores and exceed all expectations.

Cons

Lots of people don't want to be accountable and blame "the system" for making them fail when it's their own tone and how they react to the tone of the customer.

5.0

Apr 11, 2018

Full Time with Overtime Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Full time job - No worries about hours being cut as you always get 40 hours per week Overtime is available almost year round - This is especially helpful when an unexpected bill pops up Great dental benefits! - Good for taking care of those teeth Co-Workers become family. Always meeting new people since the call center is huge.

Cons

While most the customers are nice, some can be very difficult.

1.0

Apr 11, 2018

Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of overtime available if management likes you.

Cons

Management is terrible at the Erlanger site, it’s ran on the buddy system. There’s a lot of conflict on the production floor and if you make a complaint about it you become a target. The prompts only their friends when positions become available. Management, most supervisors and leads gets high on company property. It was known site wide that one of the managers was sleeping with an employee whom he let intimidate other employees because of it.

Viewing 628 - 630 of 10,222 Reviews

Jobs at Conduent

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