Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (115) , Customer Service Associate (98) , Manager (93) , Call Center Representative (84) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 651 reviews)); "The pay was good and the trainer was the best." ((in 491 reviews)); "Flexible and good work life balance" ((in 441 reviews)); "The people are great and I would very much like to work with many of them again." ((in 344 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 295 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 641 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 415 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 219 reviews)); "Managers do what they want and hire who they want." ((in 190 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 136 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,199 total reviews)

Harsha V. Agadi

30% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Jun 12, 2017

Chaos, sinking ship

Us professional

Recommend

CEO approval

Business Outlook

Pros

Most people are very nice. If you like working at home, that is an option for many. I have learned a lot here. But since Conduent.....what a mess! Do NOT leave any reasonably good job to come here for a better opportunity. It is NOT (right now, anyway). I am sad to say all of this. ....I have been here many years.

Cons

Choas. A mess. Very stressful. Morale is terrible. Layoffs are constant - people left do not have the resources to complete their assignments. Productivity enhancements / processes / tools are in infancy stage (much less been tested) -but they have cut staff in advance of these launches anyway. This is not fair to the "lucky" people who still have jobs here. At least one crisis a day is normal.

3.0

Jun 9, 2017

Manager

Recommend

CEO approval

Business Outlook

Pros

Virtual - work from home or any location Good people and wonderful teammates Great clients - the people I supported were fantastic

Cons

Always cutting back on employees through regularly scheduled Reductions in Force. And since it's for cost-cutting measures, the higher paid and more experienced people are prime targets. One pay raise in 5 years despite having extremely high Performance Management ratings and very satisfied clients.

1.0

May 29, 2017

Terrible experience, terrible company.

Call center representative

Recommend

CEO approval

Business Outlook

Pros

No good things to say. Seriously this company defines corporate America. Slashing costs outsourcing at every turn. Not a good company.

Cons

Reduced supplemental pay, 401 match once a year, if you still have a job at the end of the year. They lay off more people and have reduced benefits to placate Wall street. Stay away!

Viewing 82 - 84 of 10,199 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Call Center Agent - Travel Benefits

Call Center Agent - Travel Benefits

Information Security Engineer I

Conduent

Conduent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Chaos, sinking ship

Manager

Terrible experience, terrible company.

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