Conduent reviews

3.0

43% would recommend to a friend

(10,199 total reviews)
avatar

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Apr 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Hiring pay was good - but hard to get a raise after that. People working with were great and really cared about the company.

Cons

Management did a survey and 50+% said pay was an issue. At next meeting, an upper manager laughed saying that people always want more money. Some people haven't gotten raises for years. People getting bonuses got 100+ of their bonuses the last 2 years while regular staff had no raises at all. Instituted processes for getting IT work done that are total process bottlenecks. Waited over 3 months to get a task done that would take a day. Hiring backfills was impossible. The HR tool used is the worst I've ever seen. Had to keep adding the same requisition to a tracking spreadsheet month after month. It's impossible to talk to an HR person about a problem. You have to submit an email and wait for a response. You aren't given an HR partner to work with. I got a sharp email back when I asked a follow-up question to a response and was told I had to submit a new question for that. Product people were just chasing dollars - had no plans or market strategy.

1.0
Apr 26, 2021

Going downhill fast

Recommend
CEO approval
Business Outlook

Pros

you can work from home, but it's very restricted.

Cons

During my Tenure at Conduent, I have experienced the environment becoming increasingly more hostile toward the employees. Managers often reminding employees that they are replaceable and making threats of termination instead of investing the time to coach and train, often completely disregarding the entire disciplinary policy structure and going straight to a final write up even for minor mistakes, Poor scheduling resulting in decreasing work/life balance, pushing blame onto employees for poor policies and management skills, and regular wage theft when mission-critical hardware/software fails at no fault of the employees. Compensation is no longer anywhere near competitive for the field. There's no stability, at one point I changed supervisors 3 times in one week, each of which has their own version of policies and practices.

2.0
May 12, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great work/life balance (this varies based on the manager you are under) - Coworkers are great people - Quiet office with doors between office spaces

Cons

Not much has changed since the earlier reviews from 2017. The company operates more as a software consulting company than as a traditional software company. Clients first request a product and then the product is built as opposed to building a quality product first and then selling the product to clients. This leads to a non-stop barrage of changing requirements from stakeholders which severely hampers development. Product Owners refuse to say no to requests from clients no matter how stupid the requirement may be. Much of upper management and project leads are simply the people who have decided to stay even after the disastrous transition from Xerox to Conduent. As such, many are in a position of power not because of their skill, but because of their tenure in the company. This leads to various projects being mismanaged and developers simply leaving due to the team environment. There is a culture of doing things "the old way" because that is how the company did it back in the early 2000s no matter how inefficient that choice may be. All development must be co-developed using under-paid, outsourced resources from India. Much of the work done by the Indian developers is poorly written and leads to more debugging work than actual work being completed. Any provisioning of servers or software must be requested through the understaffed IT department through long email chains. This is a highly convoluted and inefficient process. Management decided to mass hire junior developers from surrounding colleges in 2018 and 2019 to replace the mass exodus of developers after the transition. Many of these developers have basic coding skills but lack the drive to properly learn the technology stack leading to performance issues and inefficient code. There is also no system of mentoring fellow developers outside of the team you are placed in. Due to pressure from management, all development is focused on getting things done rather than doing things the right way leading to massive technical debt. Lackluster benefits. No 401k and very few paid holidays off. Under market rate pay for junior developers and little to no room for raises. Company provides you with old office chairs, rotting office desks, and tiny monitors from the early 2000s for prorgrammers. It's no surprise why all the competent developers have left for new companies. In short, this company is great for any junior developers looking to get their first real job on the resume and then transition to a company that will actually value the work that you do and invest in you as a developer.

Viewing 133 - 135 of 10,199 Reviews

Glassdoor has 11,503 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.