Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (84) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 638 reviews)); "The pay was good and the trainer was the best." ((in 507 reviews)); "Flexible and good work life balance" ((in 450 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 343 reviews)); "Good work environment and people" ((in 164 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 633 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 419 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 234 reviews)); "Managers do what they want and hire who they want." ((in 193 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 142 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

Compare reviews

3.0

43% would recommend to a friend

(10,199 total reviews)

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Sep 2, 2018

Company simply does not care

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- For new hires, salaries and benefits seem to be competitive in the market.

Cons

- Every decision made is focused on cost cutting. - If you don't live and work in the NJ HQ, you're treated like second class citizen. - 6/10 corporate new hires are Indian, strong push to hire Indian's, not much opportunity for women at the corporate/executive level. - Company continues to push employees to meet goals and metrics with less help and resources, when employees do meet goals, company is changing compensation plans so that they can "get out" of paying bonuses/commissions. - Company is pushing for employees to relocate to offices, they move their families, then terminate them shortly after their move. Or, recruit people away from good jobs saying "we're growing here" only to terminate them within 6-12 months because of corporate downsizing initiatives. Extremely unethical.

1.0

Aug 30, 2018

To Be Blunt/Full Transparency

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It’s good if you like working with people over the phone, trouble shooting their tech issues. Also if you’re unemployed and can’t commute to work easily. This is an outsourced job working for  Support.

Cons

Management lacks communication skills. They can switch your supervisor 3-5+ times within the first 6mo you’re there. The pay is considerably hbelow what you’d get being hired on directly from . Training is by the book from apple, but lacks the ability for you to learn the logging system prior to hitting the floor; which can result in poor numbers and surveys. Constant system issues from all the extra crap they pack onto the iMac to monitor your use. Management does not value their employees by any means other than we are a number; the more calls we take the more money Conduent makes from .  has the motto “Fix the customer first, then the issue” but Conduent cares less about that and more about getting the number of calls in so they can get a paycheck.

4.0

Jul 6, 2018

Love my job, but they don’t see my worth.

Tpl specialist

Recommend

CEO approval

Business Outlook

Pros

I get to help people and fight for the greater good.

Cons

Unfortunately I have to pay bills and the money makes it hard to stay when I know the value of my experience.

Conduent Response

7y

Thank you for your feedback and commitment to giving your best to our customers. Conduent’s competitive advantage begins and ends with our people. While we still have work to do, we are powerfully committed to Investing in Our People. Our goal market-competitive pay, opportunities for training and career growth, and a work environment where everyone is encouraged to innovate and offer solutions. We’ll be hosting our second companywide “YamJam” and first employment engagement survey to explore this very topic. We hope to hear more from you then!

Viewing 154 - 156 of 10,199 Reviews

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Conduent

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Reviews by job title

Company simply does not care

To Be Blunt/Full Transparency

Love my job, but they don’t see my worth.

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