Conduent reviews

3.0

43% would recommend to a friend

(10,197 total reviews)
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Harsha V. Agadi

30% approve of CEO

35% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,197 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews
4.0
Jan 10, 2017
Recommend
CEO approval
Business Outlook

Pros

1) Results Based Compensation in addition to base pay. 2) Benefits (Medical HDHP with HSA, Dental, 401(k) with match, Short Term Disability, Company Paid Long Term Disability, Company Paid Life Insurance 3) Work from Home 4) Paid Time Off 5) Very accommodating of disabilities. 6) Full time work with overtime often available 7) Occasional prizes 8) Room for growth within your project

Cons

1) 401(K) match doesn't begin until you have been with the company for a year and is only 50% vested after 2 years. To be fully vested, you need 3 years with the company. 2) The company raised the delectable for the medical plan from $1400 to $2000. They also stopped contributing to the HSA plan for the first year of employment. 3) The system used to chat with your coworkers is insufficient. Rather than have set chatrooms to join, People must constantly be added to multi-person conversations. This can make it a challenge to find the right conversation and someone to add you to it. 4) Paid Time Off doesn't begin to accrue until you have been with the company for six months. 5) Mandatory overtime is frequent during busy periods. 6) Employee appreciation should be more frequent and ingrained in the company culture. It may be the case in physical locations, but I haven't found it to be when you work from home. 7) Disconnected from the rest of the company. When you start with a specific project, it seems that you will stay within that project.

3.0
Jul 3, 2023

It’s a job

Recommend
CEO approval
Business Outlook

Pros

Coming in with no experience in the field I was lucky to move up quickly into lead and supervisor roles. Pay was decent and the healthcare was good but got more expensive before I left.

Cons

It’s a contract company, so if the contract you’re working on ends you have to find another to work on. This isn’t a huge deal for call center reps (almost always jobs available), but anyone above an entry level position is put in a difficult position every time a contract ends. The employment isn’t steady, furloughs are common, so it’s risky and competitive if you want to move up in the company long term. If you have direct reports they will overwork you and expect you to work well over 40 hours a week. I never met one supervisor who was able to meet all of upper managements expectations. Everyone is overworked, upper management included. I had bosses that worked 7 days a week— and that week stress trickles down.

1.0
Jun 15, 2019
Recommend
CEO approval
Business Outlook

Pros

The only pro is the work from home. However, they've been threaten to take that away for 2 yrs. They want everyone to come in the office for the synergy you get with working with your team. My teams are in India, China & Mexico, but they still want me to go into an office where I have no team members! Ridiculous!

Cons

Almost too many to share! No raise, no performance management, no work/life balance. They just took away our 401k match and our HSA credit this year. If your bonus eligible, your bonus this year was insulting....but yet they expect you to work nights & weekends to keep up with work that never should have been pushed your way. They offshore everything to people who don't understand our business. Most everything they do, it's done 3 or 4 times over before they can get it correct. Systems are sketchy and no one knows how to fix issues. It's extremely embarrassing if you're in a client facing position. Senior Managers are out of touch and don't care about their employees. You're constantly overworked and all your work is waiting for you when you return from vacation. If you ask/beg for resources or support, you get none or you get someone who doesn't know what they are doing. Then, your manager will say... "Well, I gave you a resource." They lay-off all the time and don't replace that resource or source the work to someone else. When you're looking for support from that laid-off employee, you find out several weeks later that the person performing the task was laid off and no one is doing the work. Also, the knowledge that person had, just walked out the door with them. Actually, I could go on, but if this doesn't scare you...then nothing will. Take a job here at the risk of your own physical and mental health....that is if you care about your work. If you don't care, then take a position, get the experience and get out!!!

Viewing 16 - 18 of 10,197 Reviews

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