Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (84) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Great for getting work from home experience great benefits ." ((in 656 reviews)); "The pay was good and the trainer was the best." ((in 501 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 423 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 346 reviews)); "Good work environment and people" ((in 164 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 646 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 404 reviews)); "No any benefits for employees" ((in 292 reviews)); "No hands on because they had no training programs and the one we did have we rarely used." ((in 231 reviews)); "Most managers are just horrible managers" ((in 197 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,201 total reviews)

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,201 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Apr 28, 2017

Huge turnover rate,highly not recommended

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Usually in call center environment the first thing you worry about is your AHT, to be honest that was the only good thing thing they didnt have AHT requirement in fact they recommended to talk to customers longer. Their was always floor walker to assist you but even they didnt know what they were doing half of the times cause they just got hired a couple of months ago.

Cons

They say they have a unique queue for training environment and production environment but nope the first live call in training you will be facing all sorts of calls. Basically taking calls on something you haven't even covered in training yet.

2.0

Mar 27, 2017

Just a foot in the door

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good co-workers A foot in the door type of job, meaning its for you to start out on the phones to later go and find another job that treats and pays you better since you'll have to jump through burning hoops in space to get a raise or promotion, and even when you do, it is not much at all.

Cons

Training is terrible Management treats the employees like they a sheep and easily replaceable Management positions or higher positions feels like it requires to be friends with senior management. Terrible raise/cost of living pay increases I have literally been told not to expect earning raises for any reason, as the job was just "a foot in the door" by management.

4.0

Mar 14, 2017

Decent Job With Ok Benefits

Transaction processing supervisor

Recommend

CEO approval

Business Outlook

Pros

Management is not micromanaged in their daily job duties. The pay is decent. Benefits are ok, but not competitive in the job market. Several job opportunities available in the company.

Cons

Difficult to obtain promotions without knowing the right people. Probably just my office, but male employees are often promoted over female employees regardless of experience or ability to perform the duties. Pay is not competitive for lower end employees.

Viewing 187 - 189 of 10,201 Reviews

Jobs at Conduent

Remote Healthcare Call Center Representative

Remote - Customer Service Representative

Call Center Agent - Travel Benefits

Conduent

Conduent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Huge turnover rate,highly not recommended

Just a foot in the door

Decent Job With Ok Benefits

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