Conduent reviews

Remote work is very time-restricted. They don't tell you you should have an IT Support certificate but it would immensely help. The brick-and-mortar hires anyone that breathes so what you don't know can hurt you. From day one, getting paid was an issue, and you have to watch each pay period making sure your time is correct. For a work-from-home environment, you would expect to have a functioning system, but NEVER, at any time did their software work one hundred percent of the time! Heavens forbid, if you have a malfunctioning computer that has to be sent in, you don't get paid for the downtime. They have a survey system that doesn't take into account the number of calls you handle. They only consider the number of negative responses and compare them to the positive responses without taking into account the numerous flaws in their survey questions. Thus customers complain about the vendor but you get blamed for their dissatisfaction. Statistical results are based on the questions asked and don't always produce the proper results. Customers have come to expect these surveys so the result is grossly skewed negatively impacting your work based on the voice of the less than one percent who take the time to respond.

- Zero opportunity to learn, prove myself, or improve my craft - Pay and benefits are pretty bad - Soulless corporate culture. I would hate to work in their office from what I have seen. I am blessed to be WFH here. - Projects seem to be 10 yrs behind other companies tech-wise, and all pretty boring govt. projects. - The amount of training videos required is absurd, it has been the only thing to do during my 3 months here and the videos are incredibly useless, boring, or unnecessary. - Business outlook doesn't look great - Outdated internal tools Will be leaving this company in the coming weeks. I am grateful they gave me a job after being laid off, but am disappointed in the lack of opportunity I had here. My mentor is an awesome person who I will miss talking to. Conduent's compensation package is okay ( a pretty good pay if you live in a small city with little expenses) , but doesn't come close to competing with other big companies.