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DHL Express

Part of DHL

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DHL Express reviews

3.8

70% would recommend to a friend

(4,102 total reviews)
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John Pearson

77% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 11, 2017

CUSTOMS BROKERAGE AGENT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is rated as a Top Employer for 2014-2016 years. Amazing place to work with excellent benefits.

Cons

Unscheduled ahead over time. Some supervisors and leads are having very low ethical standards.

4.0
Mar 7, 2017

WORKING AT DHL EXPRESS IN BELGIUM

Recommend
CEO approval
Business Outlook

Pros

Good communications, you know what they expect. I like the hours I have to work as a courier and have enough free time in the week for hobbies and family.

Cons

The same people have to do to much always the same (heavy) routes and work in the service center. Supervisors sometimes not fair in flex sorting to other routes.

2.0
Mar 6, 2017
Recommend
CEO approval
Business Outlook

Pros

* Decent Base Salary * Good global operations network * Opportunities for advancement

Cons

* Short-term commission period where acquisition revenue is often discontinued before a new account fully ramps up their shipping with DHL *Micromanagement at an unbearable level. You're not treated like a professional. *Responsible for an extreme level of admin work and way too many performance discussions and often unnecessary meetings that keeps one away from maximizing sales revenue * You feel like an easily replaceable cog in a massive machine * Too many layers of management and red-tape to get simple tasks accomplished * Constantly decreasing commission structure year-on-year and ridiculous base salary increases that don't even keep up with the rate of inflation, ever for a strong performer in good standing * Unhappy drivers and operations folks (with some exceptions) that are largely miserable to deal with

Viewing 3430 - 3432 of 4,102 Reviews

Glassdoor has 6,187 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.