Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

70% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "fair just reasonable busy good pay" ((in 211 reviews)); "The culture and the people we work with are great" ((in 180 reviews)); "great international environment and people" ((in 167 reviews)); "The colleagues are nice and help you integrate quickly." ((in 120 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 209 reviews)); "Work envionment and low salaries" ((in 150 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 67 reviews)); "Underpaid with multiple extended working hours" ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

70% would recommend to a friend

(4,102 total reviews)

John Pearson

77% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,102 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Feb 2, 2017

excellence simply delivered

Service point advisor

Recommend

CEO approval

Business Outlook

Pros

Friendly environment where you gain knowledge daily..

Cons

Limited departmental growth.. opportunities at the service point are limited/restricted

4.0

Jan 31, 2017

SERVICE POINT ADVISOR

Service point advisor

Recommend

CEO approval

Business Outlook

Pros

Salary, benefits, and certified international specialization

Cons

Lack of specialization, extensive long working hours, and the scarcity of higher positions

4.0

Jan 27, 2017

Operations director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Good business plan and direction

Cons

On a cultural change direction programme which is challenging

Viewing 3454 - 3456 of 4,102 Reviews

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