Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "fair just reasonable busy good pay" ((in 207 reviews)); "The culture and the people we work with are great" ((in 169 reviews)); "great international environment and people" ((in 166 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 206 reviews)); "Low salary and micromanaging heavy workload" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 81 reviews)); "Bad manager" ((in 71 reviews)); "Underpaid with multiple extended working hours" ((in 43 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Dec 15, 2016

Salary

Administrative

Recommend

CEO approval

Business Outlook

Pros

salary was good indeed and so on

Cons

too much pressure working life in dhl

5.0

Dec 14, 2016

Awesome place to work for in DHL Australia

Digital marketing specialist

Recommend

CEO approval

Business Outlook

Pros

I spent the past 5 years working for DHL Express in Australia and this was a great experience. They really care of people and the way they are treated. They compensate employees for their hard work and you always feel like being part of the family over there. Since I arrived in the UK, I had one terrible experience that made me realise how lucky I was back in DHL Express in Australia. Not sure if the spirit is the same in DHL Express UK though.

Cons

None for the Australia's branch

1.0

Dec 12, 2016

Just Avoid It

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No weekend work. Start time later than most courier services. It is nice not having someone looking over your shoulder all day.

Cons

Work days can be in excess of 12-15 hours per day, everyday. Management does not follow same rules employees are given. Unprofessional workplace with no advancement opportunities. You will never get a raise. Insurance benefits are way too costly to the employee.

Viewing 3478 - 3480 of 4,102 Reviews

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