Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 300 reviews)); "fair just reasonable busy good pay" ((in 210 reviews)); "The culture and the people we work with are great" ((in 171 reviews)); "great international environment and people" ((in 165 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 203 reviews)); "Low salary and old technology" ((in 154 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Oct 11, 2019

Its okay

Courier

Recommend

CEO approval

Business Outlook

Pros

Freedom of driving without someone looking over shoulders. The freedom to supply customers with the best service possible.

Cons

Late nights delivering customer packages. No lunch breaks eat and deliver

1.0

Sep 10, 2019

DHL Aviation Manchester Airport

Ramp agent

Recommend

CEO approval

Business Outlook

Pros

Very good pension scheme, pay is not bad either. Some of the lads I work with are ok.

Cons

Management never listen to employee suggestions, understaffed. The same yes men Ill do it getting shafted while others are in a click getting 2-3 hour breaks in the morning and still moaning they're getting hard done by. Menzies 2.0

5.0

Sep 1, 2019

Best Employer, Best of the best

Manager

Recommend

CEO approval

Business Outlook

Pros

Good benefit. Management team is very professional and helpful.

Cons

No work life balance, long working hour

Viewing 349 - 351 of 4,096 Reviews

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