Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Inside Sales Representative (42) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "fair just reasonable busy good pay" ((in 215 reviews)); "The culture and the people we work with are great" ((in 180 reviews)); "great international environment and people" ((in 177 reviews)); "Great colleagues and a big team to learn" ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 209 reviews)); "Work envionment and low salaries" ((in 152 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,102 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,102 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Jul 25, 2016

National Customer Manager

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

corporate parties, stable company, salary, corporate car, mobile phone, insurance

Cons

stressful work, overtime work, the rest is good

3.0

Jul 25, 2016

Regional Sales Manager

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Great work environment, had great middle management throughout the years. Recent changes to management gave huge disconnection with employees and dramatically changed the culture in a negative way. I understand they are now making improvements

Cons

Disconnected senior management: loyalty to employees changed and didn't understand current market conditions. Little to no investment in industries they are trying to pursue with no understanding of the current market conditions.

5.0

Jul 21, 2016

Motivation + Learning

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

The company is great learning platform and there is a direct point of contact from within subordinate to senior manager

Cons

There is nothing negative about DHL...I love it ...if there will be any .............................There is nothing negative about DHL...I love it ...if there will be any .............................

Viewing 3550 - 3552 of 4,102 Reviews

Jobs at DHL Express

USPS Delivery Contractor - Prescott Valley, AZ

Prescott Valley, AZ

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DHL Express

DHL Express reviews

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National Customer Manager

Regional Sales Manager

Motivation + Learning

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