Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "fair just reasonable busy good pay" ((in 215 reviews)); "The culture and the people we work with are great" ((in 180 reviews)); "great international environment and people" ((in 177 reviews)); "Great colleagues and a big team to learn" ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 209 reviews)); "Work envionment and low salaries" ((in 152 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,101 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jul 16, 2016

Dhl express ops agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits good management growing international company

Cons

Fast passed somewhat stressful work environment

2.0

Jul 16, 2016

Telesales Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Provide one-stop service to a specific area of customer. Easy to sell due to the good brand name. Nice colleague.

Cons

Poor management , too much administrative work. Bad system.

2.0

Jul 15, 2016

Had Potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good training, excellent PTO and recognition. Global footprint.

Cons

Company went to hell when they pulled out of the US domestic market, leaving their excellent global reputation in shambles.

Viewing 3553 - 3555 of 4,101 Reviews

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