Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "fair just reasonable busy good pay" ((in 215 reviews)); "The culture and the people we work with are great" ((in 180 reviews)); "great international environment and people" ((in 177 reviews)); "Great colleagues and a big team to learn" ((in 107 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 209 reviews)); "Work envionment and low salaries" ((in 152 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Upper management is terrible and completely disconnected." ((in 39 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,101 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,101 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

1.0

Jul 14, 2016

Awful, pressurised

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People were fantastic, this is what made the job bearable. benefits were also good

Cons

14 targets to hit on 100 + incoming calls per day. In one month i made 8 mistakes (on roughly 2000 calls) and was given a warning - no encouragement to improve

3.0

Jul 13, 2016

Inside Sales

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Good culture and decent pay

Cons

Boneheaded combative management. Difficult to move up unless anointed.

4.0

Jul 13, 2016

Driver in warehouse

Forklift driver

Recommend

CEO approval

Business Outlook

Pros

Good contract ,breaks time is payed and his bike me a uniform

Cons

Dust,Summer is hot outside, Hard work

Viewing 3556 - 3558 of 4,101 Reviews

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