Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "Good pay and thats it" ((in 210 reviews)); "great international environment and people" ((in 179 reviews)); "The culture and the people we work with are great" ((in 170 reviews)); "The colleagues are nice and help you integrate quickly." ((in 113 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 149 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Upper management is terrible and completely disconnected." ((in 43 reviews)); "Underpaid with multiple extended working hours" ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,100 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,100 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Apr 7, 2016

employer of choice

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good career advancement opportunities, understanding management & working as a whole team

Cons

needs a lot of service improvements

1.0

Apr 7, 2016

Bigger pay gaps

Administrative clerk

Recommend

CEO approval

Business Outlook

Pros

There're are some really great people working there, and lost of over time when you need it.

Cons

We've just had our letter informing us of our pay deal, 1.5%, the weekly staff turned down 3% plus a bonus, they want 4% and they'll get it, they always do the pay gap between the monthly and weekly gets bigger every year. if the weekly get 4%, then the monthly should also get 4%

4.0

Apr 6, 2016

Great company, co-workers, leaders - except my current manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-Workers, Benefits, location, Training, Work Env.

Cons

Current Manager not respectful, no consistent, awful communication and leadership style.

Viewing 3607 - 3609 of 4,100 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

employer of choice

Bigger pay gaps

Great company, co-workers, leaders - except my current manager

Jobs at DHL Express

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