Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 303 reviews)); "Good pay and thats it" ((in 218 reviews)); "great international environment and people" ((in 173 reviews)); "The culture and the people we work with are great" ((in 170 reviews)); "The colleagues are nice and help you integrate quickly." ((in 115 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 151 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Bad manager" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,099 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,099 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Feb 8, 2016

Best Job I Ever Had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked at a smaller branch with a smaller crew where no one was worried about replacement. This allowed me to learn every aspect of every position within the company at that location. They were truly concerned about their employees. They showed many career paths.

Cons

Management took credit for things I did.

3.0

Feb 7, 2016

Working at Airborne was better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Still have a job, and that is a bigge

Cons

Downhill after Airborne, but maybe I was just spoiled

3.0

Feb 6, 2016

Just another Call Center Job

Trainer

Recommend

CEO approval

Business Outlook

Pros

The pay was decent for a call center agent.

Cons

Politics...Politics. Your job performance didn't matter, just playing the game mattered.

Viewing 3643 - 3645 of 4,099 Reviews

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