Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 287 reviews)); "Good pay and thats it" ((in 209 reviews)); "The culture and the people we work with are great" ((in 177 reviews)); "great international environment and people" ((in 175 reviews)); "Great colleagues and a big team to learn" ((in 111 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Work envionment and low salaries" ((in 154 reviews)); "long hours and busy especially at the end of the year" ((in 83 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,099 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,099 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Jan 24, 2016

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many opportunities for personal development.

Cons

Reorganization was unorganized and left employees without direction.

3.0

Jan 21, 2016

Software Engg

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company to work with

Cons

No cons with the company

4.0

Jan 21, 2016

Inside Sales Executive

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

At DHL there is a really great office culture. You have access to managers who help you set and meet sales targets. Upper management really cares about employees and there are a lot of opportunities to get involved beyond your basic job description. We had a kickball team, did volunteer projects at local schools and there was a small gym at the office!

Cons

Fast paced environment, which can be good but if you accept this job, realize 90% of your day is spent making sales calls. There's a mix of following up on leads, cold calling and maintaining your existing customer base. If you don't like being on the phone making 50+ calls a day this is not the job for you.

Viewing 3655 - 3657 of 4,099 Reviews

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