Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (44) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 298 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "The colleagues are nice and help you integrate quickly." ((in 111 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 102 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Work envionment and low salaries" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 38 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,101 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,101 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

5.0

Jan 11, 2017

Account Executive Jr.

Account executive junior sales area

Recommend

CEO approval

Business Outlook

Pros

Great team work, great labor ambiance, recognizing skills, performance award, good leadership, great compensations & benefits, great values, good salary.

Cons

Workload, monotonous, distance, many information, slow internal system and procedures, not good communication between areas.

2.0

Jan 11, 2017

warehouse admin

Warehouse administrator

Recommend

CEO approval

Business Outlook

Pros

A good bunch of people to work with, money ok, hours worked many shifts, relaxed atmosphere, free tea and coffee

Cons

Unable to support new starters, tried to learn the same job off 4 different colleagues, after 11 months still had no desk of my own, if all staff attending stood or waiting for someone to leave the room. Health and safety mad.

5.0

Jan 5, 2017

HR Manager

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

Open mind culture and environment

Cons

None, everything was just great

Viewing 3691 - 3693 of 4,101 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

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Reviews by job title

Account Executive Jr.

warehouse admin

HR Manager

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