Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "fair just reasonable busy good pay" ((in 200 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 174 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and old technology" ((in 152 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Bad manager" ((in 67 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,097 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Sep 21, 2018

Customer Service Advisor

Customer service

Recommend

CEO approval

Business Outlook

Pros

management shows that they care about employee's, and honor their feedback, and make changes to accommodate their own needs and wants which is great.

Cons

Don't pay their Employees what they are worth resulting in seasoned Employee's leaving the company....

2.0

Sep 20, 2018

Tug Ramp Operations

Tug-ramp operation

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and benefits for the role

Cons

You are just a number there and are easily disposable. (Amazon) Day shift people are treated very badly by night and other sift employees. Worn out and broken tugs and dollies. Never enough working equipment to do your job productively. Too many hourlys acting as if they are a boss.

5.0

Sep 7, 2018

Great Culture

National account manager

Recommend

CEO approval

Business Outlook

Pros

Invest heavily in high quality in-house training. Strong network of people globally all willing to help each other. Engaged management who spend 3/4 of their time in the field. Fully engaged. Diverse workforce who have worked around the world. Competitive pay.

Cons

Limited service offerings due to no domestic product. Selling niche high end service. Good strategy by organization but hard on sales reps.

Viewing 370 - 372 of 4,097 Reviews

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