Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 292 reviews)); "good pay and with incentives" ((in 198 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "Great colleagues and a big team to learn" ((in 108 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 86 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,097 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jun 23, 2015

Very solid company, world leader in logistics

Inside sales executive (telesales)

Recommend

CEO approval

Business Outlook

Pros

Good company to start in sales with, very solid training program- in the first few months they designate 3 different training weeks in various locations.

Cons

I suppose the very young atmosphere could be a con. The sales floor is full of very outgoing young people out of college who can be a bit wild, but that's the demographic DHL is generally looking for.

4.0

Jun 21, 2015

Director of Operations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people. Great comradarie. Work was interesting and challenging. Work life balance was relatively good compared to other logistics firms.

Cons

Firm is still trying to discover who it will be, and that permeates through the organization.

2.0

Jun 16, 2015

HR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global company- Learned where I didn't want to work. Not much to say. Sad when I sit down to think about it.

Cons

The politics in DHL Express are down right scary. No work life balance. No tools to do your work. HR is a gossip train. Everything is not confidential. The first ones to open their mouths. Upper management is clueless, always changing policies without communicating , knows nothing about keeping complaince. EEOC needs to look into this company especially when we have government contracts. Discriminating is BIG at DHL Express. From age, nationality and disabilities. DHL Express hides behind their corporate attorneys. Mandatory overtime. It's a running joke. So glad I no longer work there.

Viewing 3754 - 3756 of 4,097 Reviews

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