Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 287 reviews)); "great international environment and people" ((in 171 reviews)); "The culture and the people we work with are great" ((in 170 reviews)); "The colleagues are nice and help you integrate quickly." ((in 110 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Work envionment and low salaries" ((in 147 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 68 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

DHL Express reviews

3.8

71% would recommend to a friend

(4,098 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews

4.0

Jul 26, 2016

Mail Carrier - Sorter/Shipper

Mail carrier - sorter/shipper

Recommend

CEO approval

Business Outlook

Pros

Great opportunity for room to grow within the company. Makes you feel like you've helped people.

Cons

Not organized. Too much room for clerical errors.

5.0

Jul 25, 2016

National Customer Manager

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

corporate parties, stable company, salary, corporate car, mobile phone, insurance

Cons

stressful work, overtime work, the rest is good

3.0

Jul 25, 2016

Regional Sales Manager

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Great work environment, had great middle management throughout the years. Recent changes to management gave huge disconnection with employees and dramatically changed the culture in a negative way. I understand they are now making improvements

Cons

Disconnected senior management: loyalty to employees changed and didn't understand current market conditions. Little to no investment in industries they are trying to pursue with no understanding of the current market conditions.

Viewing 3760 - 3762 of 4,098 Reviews

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DHL Express

DHL Express reviews

Company ratings over time

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Reviews by job title

Mail Carrier - Sorter/Shipper

National Customer Manager

Regional Sales Manager

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