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      DHL Express

      Part of DHL

      Is this your company?

      DHL Express reviews

      3.8

      71% would recommend to a friend

      (4,097 total reviews)
      avatar

      John Pearson

      78% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      May 12, 2015

      Great Company

      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large Company with great vision and leadership. They train and build solid management.

      Cons

      Very metric focused in customer service.

      2.0
      May 8, 2015

      Not great

      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was enjoyable, good shift

      Cons

      Once you leave training, there is ZERO support once you hit the floor, when you ask for help, people seem really annoyed and don't want to help you, no consistency amongst agents/mgrs/leads when asking questions. Big emphasis on sales... which is a pain. You are not empowered to help customers

      1.0
      May 8, 2015

      Unhealthy Environment

      Freelancer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good as it can get

      Cons

      Hopeless, undesirable, unattractive, unhealthy, good to forget.

      Viewing 3775 - 3777 of 4,097 Reviews
      Related searches: DHL Express jobs | DHL Express salaries | DHL Express benefits | DHL Express interviews
      ReviewsDHL Express reviews

      Glassdoor has 6,174 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.