Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "fair just reasonable busy good pay" ((in 200 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "great international environment and people" ((in 174 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and old technology" ((in 152 reviews)); "long hours and busy especially at the end of the year" ((in 84 reviews)); "Bad manager" ((in 67 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,098 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,098 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jun 22, 2016

customer service rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice building, cafe, co-workers, clean

Cons

Benifits to high, training not thorough, lots of nepotism, no raises, breaks took short, management and leadership do not care about employees were used to have great perks but when they grew to a larger building they took them all away, does not allow you to have days off for any reason no matter how long in advance you notify then unless you have sick time or vacation days. Front line advisors handle to many types of calls are overloaded beyond training managers straight up tell you to lie to customers and very stressful position.

4.0

Jun 19, 2016

Overall Fine Working Place

Analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits, culture and people are good. minimum politics, management continue to improves employee suggestions. Good work life balance.

Cons

minimum travelling, no parking, slow promo cycle. Unstandardized project budget and practices.

5.0

Jun 17, 2016

DHL - Melbourne GTW

Warehouse operator

Recommend

CEO approval

Business Outlook

Pros

The working environment is absolutely fun and rewarding. The Managers and Supervisors are all for the workers and show a level of understanding for an employees personal life not found anywhere else. I feel privileged to work for such an organization. Can't forget the free lunches! Pay is very good and can't go past the fun we have by simply doing our work.

Cons

Not much cons about working here. Everyone is helping you to understand things as quick as possible.

Viewing 3781 - 3783 of 4,098 Reviews

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