Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 292 reviews)); "good pay and with incentives" ((in 198 reviews)); "The culture and the people we work with are great" ((in 182 reviews)); "great international environment and people" ((in 161 reviews)); "Great colleagues and a big team to learn" ((in 108 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 201 reviews)); "Low salary and old technology" ((in 158 reviews)); "long hours and busy especially at the end of the year" ((in 86 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Jan 3, 2016

courier

Courier

Recommend

CEO approval

Business Outlook

Pros

fun group of work with, overtime available when needed. will give workers a day out with family

Cons

maybe slightly higher salary, bit of an old boys' network

2.0

Jan 3, 2016

Would not recommend working for.

Drivers mate

Recommend

CEO approval

Business Outlook

Pros

I was a drivers mate so the pay was very good and I got to travel around the country and saw many amazing sights. I was also a gret way to make friends because you were stuck in a lorry/van with a partner all day.

Cons

The hours were very long and management took advantage of the vans with no trackers to run around helping out the lorrys who were running behind after we finished our shifts and made us work illegal hours for drivers. Also it was a very testostrone filled enviroment where if you weren't part of the long term team you were put down and picked on. I was laid off earlier than my contract because some drivers could carry very heavy loads by themselves but I could only carry 40kg on my own and drivers refused to do two man lifts because "it was wasting valuble time" and refused to work with me as a result.

4.0

Dec 29, 2015

International Services Agent

International service agent

Recommend

CEO approval

Business Outlook

Pros

Import-Export Logistic, Sorting, Distribution, Big Company, well know Internationally.

Cons

Low management, not decision makers, low hours. low pay, not care about experience.

Viewing 3847 - 3849 of 4,096 Reviews

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