Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 304 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "Great colleagues and a big team to learn" ((in 115 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 113 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 202 reviews)); "Low salary and old technology" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 88 reviews)); "Upper management is terrible and completely disconnected." ((in 43 reviews)); "Underpaid with multiple extended working hours" ((in 39 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Aug 15, 2014

Boomerang

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great to return working with a great bunch of diverse people who have a great attitude and company spirit. I've had such a warm reception from everyone.

Cons

Getting reacquainted and learning all the new structures, policies, and evolutions that have taken place since I was last with the company.

4.0

Aug 12, 2014

great experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great People, Exciting Brand, International Culture

Cons

Constant Changes all the time, restructures, etc.

3.0

Aug 3, 2014

It was a good learning experience.

Customer service adviser

Recommend

CEO approval

Business Outlook

Pros

1) Good exposure to overall going business activities. 2) People are goal oriented and focused on their targets. 3) Pay scale is good even for a fresh graduate who is taking a step towards developing a career.

Cons

1) No efforts of work count only people who are in good terms with higher management can grow. 2) Rest of the cons you will discover through experience by working in this company. 3) I have met people who have worked hard here and then switching their career for a better opportunity and growth! 4) I am not talking about overall global DHL Express keep that in mind.

Viewing 3856 - 3858 of 4,096 Reviews

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