Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (69) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 301 reviews)); "fair just reasonable busy good pay" ((in 203 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 175 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 148 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,096 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jul 29, 2014

Stressful, but rewarding

Station manager

Recommend

CEO approval

Business Outlook

Pros

Great support by your fellow managers and team members. Lots of knowledge shared. At the local level the experience is fast paced and rarely dull. My managers were good to work with and provided the support needed to balance work-life issues. I don't know if that was common everywhere.

Cons

The nature of the business is that everything is on a strict time table and each package is special to someone. When something goes wrong, folks can be very upset.

4.0

Jul 25, 2014

Pretty good, keep your head down

Service agent

Recommend

CEO approval

Business Outlook

Pros

Good enough part time gig, with decent pay and a great benefits package (tuition reimbursement, health, 401k, etc), especially considering it's a part time job. Immediate supervisor was very accommodating and respectful, and coworkers were generally good.

Cons

Definitely a job, not a career, to be a package sorter. The top-out pay scale at CVG is nowhere near what the workers from Wilmington were making. Plus like any night time job expect your sleep schedule to be screwed up. Watch for a certain short guy upstairs who is in middle management. And like any job demanding physical labor there's a lot of turnover.

4.0

Jul 24, 2014

Great company

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

Diversed company to work with.

Cons

Company should not spend money on marketing stuff that are not beneficial to the growth of the company.

Viewing 3859 - 3861 of 4,096 Reviews

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