Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 301 reviews)); "fair just reasonable busy good pay" ((in 203 reviews)); "The culture and the people we work with are great" ((in 176 reviews)); "great international environment and people" ((in 175 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 109 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 148 reviews)); "long hours and busy especially at the end of the year" ((in 82 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 44 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

May 1, 2014

Enjoyed my time working there.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a well structured business and daily routines in the office were fair.

Cons

Dealing with disgruntled customers.

3.0

Apr 27, 2014

Service Agent

Service agent

Recommend

CEO approval

Business Outlook

Pros

Get some benefits as a part time employee. Decent pay for a part time position. Interesting work sometimes and new challenges always arise. Opportunities if you are willing to relocate.

Cons

No opportunity for full time promotion locally. Very stingy with hours. There are no advantages for being a part time employee (still have to work 5 days a week, just work 7 hours a day instead of 8 with way less benefits and pay) No consistent schedule, work until 12 am and then required to be back at 630 the next day. Night shift can be very monotonous. Can often be required to stay overnight if plane breaks down

1.0

Apr 24, 2014

Worst business model in the Express industry

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Money is good and the trucks are pretty.

Cons

The worst business model and business practices in the express logistics industry. Not likely to survive in the US market in the long run.

Viewing 3874 - 3876 of 4,095 Reviews

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