Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 296 reviews)); "Good pay and thats it" ((in 203 reviews)); "The culture and the people we work with are great" ((in 174 reviews)); "great international environment and people" ((in 173 reviews)); "The colleagues are nice and help you integrate quickly." ((in 112 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and micromanaging heavy workload" ((in 150 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 69 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews)); "Underpaid with multiple extended working hours" ((in 36 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,095 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jul 10, 2015

Professional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people and the company strategy.

Cons

Not applicable. It's a great company.

4.0

Jul 9, 2015

Good Culture and Working environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

DHL Express in Vietnam have a good working culture and well developed training program for the new hires to join the company. Work is managed well by very detail and result oriented KPIs system and the local management really know how to utilize their workforce to achieve company target and performance. They also have chance for internal promotion with various vacancies.

Cons

High pressure and competitive environment, heavy and "express" workload which cause some exhaustion and burden to the employees, especially for senior executive and managerial level, depending on the complexity of the job profile. However, in term of salary, they offered a quite low range salary in compare with other company in the same industry. Most likely the employee want to stay with them because of the job secure.

3.0

Jul 6, 2015

Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You actually learn useful things and the management is very supportive of the workers. Innovative and productive environment.

Cons

Boring and not for those who crave excitement. Stressful as well and little work life balance should be expected.

Viewing 3913 - 3915 of 4,095 Reviews

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